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Subject lines
Support Something is broken, slow or wrong. Billing A charge you do not understand, or a redemption code that did not work. Security A vulnerability, or a key you need us to revoke now. Partnership Volume use, or a model you want us to add.
A person reads every message. We are a small team, so we do not promise a response time.
Status
The status page shows if the API answers. It also shows which models answered our last timing run. If the API fails for you and the status page looks normal, tell us.